Shipping policy
Order Processing
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Once your order has been processed, you will receive a confirmation email with tracking information (when available).
Shipping Times
Estimated delivery times:
- United States: 7–15 business days
- Canada: 10–20 business days
- International: 10–25 business days
Please note that shipping times are estimates and may vary due to weather, customs, holidays, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. We may offer free shipping on selected products or promotions.
Order Tracking
Once your order has shipped, you'll receive a tracking number via email so you can monitor your package's progress.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order. PawEase is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us, and we'll work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us at:
Wiltchnation@gmail.com